Business IVR
Easily set up a customer business IVR in no time. Get all the features you need for the efficient management of the communication channel on cloud in one place. Set up IVR greetings, call recording, call rerouting and more. No hardware required
How Yovo Business IVR Works
Yovo Number
Get a Yovo number and have all calls from your customers diverted to it.
Personalize the Call Flow
Customize the call greetings, call flow and chose the options to ensure the most memorable customer experience.
Routing Calls
Based on/ To satisfy the customer’s queries, route the calls to the concerned agent/ representative.
Advantage of YOVO's Business IVR
Easy Setup
You don't need an extra hardware. With yovo, sign up and get started in no time.
Cost Efficient
No infrastructure or maintenance required, so no extra expenses.
Track Analytics
Keep track of daily reports and analytics. All valuable data is stored.
Easy to Scale
Add or remove as many users and virtual numbers required without worrying about the infrastructure and extra cost.
No Specialist Required
You can set up or make changes in the call flow without regular monitoring by a person or a team.
Features of Business IVR
Multi-level IVR
No more wasting time on useless IVR recordings. You can personalized sound professional IVR to provide your customers a seamless experience everytime they call.
Automated Calls & SMS
Make automated IVR calls to track marketing ROI, conduct surveys, collect customer feedback, confirm COD orders, etc.
Call Recording
The calls are recorded for better customer experience which can help in providing solution for customer dispute and saving data for business decisions.
Real- time Analytics
Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.
Smart Call Routing
Route the calls based on different conditions like time of the day, location of the customer he is calling from.
Real- time Notifications
Stay informed about your business calls and serve your customers better. Get notified in real time.
Missed Call Solution
Customise the response to suit your business with missed calls made by your clients.
Customized API's
Create simple IVR to complicated call functions using our visual APIs.
Why Use YOVO?
Surpassing Quality
No delays, crystal clear voice, high success rate.
Cost Efficient
Stay connected in most cost efficient way.
Simple Implementation
Easily integrate in your business plan in no time.
Greater Reliability
Security of information. Verify the genuine customers and free yourself from bogus orders.
Better Customer Experience
Ensuring customer privacy and satisfaction.
Track and Analyze
Measure the marketing ROI’s and learn what works for you.
About Us
Yovo is Pakistan’s only telephony cloud company aiming to provide businesses the best communication products and help them to increase their efficiency.
We take away the companies major headache and allow them to use outclass API’s to build the most reliable communication network bringing their customers the most memorable experience.