Business IVR -

Business IVR

Easily set up a customer business IVR in no time. Get all the features you need for the efficient management of the communication channel on cloud in one place. Set up IVR greetings, call recording, call rerouting and more. No hardware required

How Yovo Business IVR Works


Yovo Number

Get a Yovo number and have all calls from your customers diverted to it.



Personalize the Call Flow

Customize the call greetings, call flow and chose the options to ensure the most memorable customer experience.




Routing Calls

Based on/ To satisfy the customer’s queries, route the calls to the concerned agent/ representative.


Advantage of YOVO's Business IVR

Easy Setup

You don't need an extra hardware. With yovo, sign up and get started in no time.

Cost Efficient

No infrastructure or maintenance required, so no extra expenses.

Track Analytics

Keep track of daily reports and analytics. All valuable data is stored.

Easy to Scale

Add or remove as many users and virtual numbers required without worrying about the infrastructure and extra cost.

No Specialist Required

You can set up or make changes in the call flow without regular monitoring by a person or a team.

Features of Business IVR

Multi-level IVR

No more wasting time on useless IVR recordings. You can personalized sound professional IVR to provide your customers a seamless experience everytime they call.

Automated Calls & SMS

Make automated IVR calls to track marketing ROI, conduct surveys, collect customer feedback, confirm COD orders, etc.

Call Recording

The calls are recorded for better customer experience which can help in providing solution for customer dispute and saving data for business decisions.

Real- time Analytics

Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.

Smart Call Routing

Route the calls based on different conditions like time of the day, location of the customer he is calling from.

Real- time Notifications

Stay informed about your business calls and serve your customers better. Get notified in real time.

Missed Call Solution

Customise the response to suit your business with missed calls made by your clients.

Customized API's

Create simple IVR to complicated call functions using our visual APIs.

Why Use YOVO?

Surpassing Quality

No delays, crystal clear voice, high success rate.

Cost Efficient

Stay connected in most cost efficient way.

Simple Implementation

Easily integrate in your business plan in no time.

Greater Reliability

Security of information. Verify the genuine customers and free yourself from bogus orders.

Better Customer Experience

Ensuring customer privacy and satisfaction.

Track and Analyze

Measure the marketing ROI’s and learn what works for you.

Sign-Up for 7-day Free Trial

Get 10 minutes of free call and 20 free SMS’s

Find out how YOVO benefits your business

Call us at    +92-42-32500900

About Us

Yovo is Pakistan’s only telephony cloud company aiming to provide businesses the best communication products and help them to increase their efficiency.

We take away the companies major headache and allow them to use outclass API’s to build the most reliable communication network bringing their customers the most memorable experience.



Contact Us


Telephone #: +924232500900