Healthcare organizations receive hundreds of calls each day. The major challenge they face is to adopt a communication solution versatile enough to efficiently manage all calls and connect the patients, doctors and staff at a very low cost.
Yovo’s cloud telephony solution allows hospitals and doctor offices to process multiple calls at the same time and sort them on a priority basis, freeing the staff and doctors to spend more time with their patients.
Connect with the staff
Connect with your staff anytime, anywhere. Collaborate via chat, web conferencing, document sharing, text, video and voice.
Keep track of previous customer interactions by integrating CRM with your cloud telephony solution. All information about the patient is accessible in once place.
Communicate with staff and patients knowing that your discussions are secure and protected. Safeguard customer privacy with number masking solution.
Manage multi-channel inquiries
Managing inquiries from all channel is quite tough. Yovo allows you to manage queries coming from all communication channels. Book appointments and transfer calls to the right doctors or departments based on the user’s inputs.
Automatically send reminders to the patients, through calls or SMS’s, about their appointments or report collection.
Round the clock availability
VoIP and PBX solutions give healthcare organizations the contact center capabilities necessary for processing multiple calls at the same time ensuring round the clock availability to the patients.
Why Use YOVO?
No delays, crystal clear voice, high success rate.
Stay connected in most cost efficient way.
Easily integrate in your business plan in no time.
Security of information. Verify the genuine customers and free yourself from bogus orders.
Better Customer Experience
Ensuring customer privacy and satisfaction.
Track and Analyze
Measure the marketing ROI’s and learn what works for you.
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Yovo is Pakistan’s only telephony cloud company aiming to provide businesses the best communication products and help them to increase their efficiency.
We take away the companies major headache and allow them to use outclass API’s to build the most reliable communication network bringing their customers the most memorable experience.
Telephone #: +924232500900