Hospitality
Hospitality Industry
Managing reservations, administering bookings, hosting events, facilitating calls and responding to the customer inquiries are some of the many things that drive the need for detailed communication solutions in hospitality industry. Scalable and reliable communications are needed to provide the best customer experience to guests, while streamlining your operations.
Yovo’s cloud telephony solution integrates with hotel operations improving staff productivity, reducing costs and enhancing guest experience. We provide seamless management tools for analyzing marketing data, customer behavior patterns and operational improvements.
YOVO Solution
Reliability
Yovo delivers reliability and stability you need for securing your data.
Inbound Communication
Connecting the staff working in the hotel. The agents are able to attend the call even after office hours, thus increasing the potential to increase sales.
Data recovery
Reduce the amount of data loss that occurs due to a disaster with automated backup system.
Promotions and Marketing ROI
Promote your seasonal offers or any new update with voice or SMS broadcast. Assign separate virtual numbers to every campaign and easily track the ROI of these campaigns.
Integrating IVR and CRM
Respond to every incoming call automatically with our auto-respondent IVR feature. Give your customers the flexibility to inquire, book or cancel their reservations on the call. Efficient call routing and forwarding assure that the callers get appropriate service or information and also improve employee’s productivity on the other hand.
Reminders
Send automated reminders to your customers according to their travel itinerary. Update your customers by sending timely SMS for booking confirmation, check-in, check-out and other essential details.
Why Use YOVO?
Surpassing Quality
No delays, crystal clear voice, high success rate.
Cost Efficient
Stay connected in most cost efficient way.
Simple Implementation
Easily integrate in your business plan in no time.
Greater Reliability
Security of information. Verify the genuine customers and free yourself from bogus orders.
Better Customer Experience
Ensuring customer privacy and satisfaction.
Track and Analyze
Measure the marketing ROI’s and learn what works for you.
About Us
Yovo is Pakistan’s only telephony cloud company aiming to provide businesses the best communication products and help them to increase their efficiency.
We take away the companies major headache and allow them to use outclass API’s to build the most reliable communication network bringing their customers the most memorable experience.