With the evolution in technology, almost everything has become digital. Retail industry is the one most impacted by the advent of digital age. Customers enjoy shopping online sitting at home. For online stores, strong communication channels have become necessary for the retailers. In recent years, cloud telephony solutions have proven to be an extremely effective solution for the retailers.
Retail businesses face the constant challenge of providing excellent customer service while staying competitive with online stores with reduced expenses. Cloud telephony helps you provide best customer experience.
Customer expectations are growing with time, delivering exceptional customer service across all communication channels have become critical. Yovo provides retailers with solutions that help them gain a competitive edge that allows them stay on the top. With Yovo’s cloud telephony solution, retailers can keep track of customer calls so that no query goes unsolved.
Real estate is a competitive industry and is forced to differentiate itself in areas that influence the customer service performance. Real estate organizations receive numerous calls a day, missing any call can be a huge loss of opportunity. Cloud telephony helps an organization to effectively manage their calls so that no opportunity is lost.
Yovo is a cloud telephony solution for real estate agencies to efficiently manage their calls, increase operational efficiency and generate leads.
Track customer communication
Track customer communications and responses by callers IVR input.
Be able to measure the effectiveness of your marketing campaigns.
Better experience through communication
Enable retailers to provide fast, intuitive service to their customers by allowing access to internal knowledge and providing consumers with faster response time. Gain insights that will help you make better business decisions.
Since there is no hardware involved, there is no extra installation or maintenance cost. Integrating cloud telephony brings down the cost associated with retail operations leading to enhanced efficiency.
Keep an eye on your business anytime, anywhere. Cloud technology makes it extremely convenient to track and manage data for businesses which makes it easier for the retailers to address customer queries and solve their problems in real time. Also be able to monitor your employees performance and help them improve.
Simplifying retail operations
Centralize administration of communications and collaboration tools, giving your IT team the ability to work on the projects which are of more value instead of spending time maintaining an old phone system. Routing calls through cloud and significantly reduce costs without sacrificing quality.Enable retailers to provide fast, intuitive service to their customers by allowing access to internal knowledge and providing consumers with faster response time. Gain insights that will help you make better business decisions.
Why Use YOVO?
No delays, crystal clear voice, high success rate.
Stay connected in most cost efficient way.
Easily integrate in your business plan in no time.
Security of information. Verify the genuine customers and free yourself from bogus orders.
Better Customer Experience
Ensuring customer privacy and satisfaction.
Track and Analyze
Measure the marketing ROI’s and learn what works for you.
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Yovo is Pakistan’s only telephony cloud company aiming to provide businesses the best communication products and help them to increase their efficiency.
We take away the companies major headache and allow them to use outclass API’s to build the most reliable communication network bringing their customers the most memorable experience.
Telephone #: +924232500900